Data We Collect and Why We Need It
When you open an account, we collect the information required to verify your identity and process transactions — your name, email address, date of birth, and the payment details you provide for PayPal, Venmo, or Play+ funding. We also log device data and session activity to
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protect your account from unauthorized access. If you contact support via live chat, we keep a record of that exchange to resolve follow-up issues. Location data is collected only to confirm eligibility under state law; access depends on local law and eligible states, so we check
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your state at account creation and again when you deposit. We do not collect more than we need, and we do not retain data beyond the period required by applicable law or our operational needs. You can request a full breakdown of what we hold on
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your account by contacting us through the support channel listed below. Payment method details — whether you fund via PayPal, Venmo, or a Play+ prepaid card — are processed through encrypted payment rails and are never stored in plain text on our servers.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.